Comments on Heather S.'s review of Better World Club
Better World Club
Description: Auto club that provides Nationwide Roadside Assistance and environmentally sensitive Travel products and services.
BWC has been great for us
We've been with BWC for about 3 years and have only had to call them once. It was great! Like many members, I heard of them from Car Talk on NPR. Perhaps because of listening for many years to that show, when I called I described my problem in detail (couldn't get the car out of "park" as the brake safety switch was stuck). They called back a few minutes later to say they'd found a service provider. Shortly after we got a second call. They'd passed on the details to the shop, and the shop had told them how we could easily fix the problem ourselves- there's a little porthole, not in the owner's manual, where you can stick a screwdriver in and manually trip the switch. I was impressed with both parties for actually thinking and communicating, instead of just putting us on the list, which would have taken up a lot of our time (even if the tow is prompt, you still have to wait your turn at the shop!) and saving us a minimum hourly service charge at the shop. Instead, we were on our way about 30 minutes after we called- no $, no paperwork, just good advice.
We also have the bicycle coverage because my husband commutes to work on his bike when the weather is fair. He's yet to use the service, but he is biking about twice as much since we joined, just because of the peace of mind. He's always happier after biking and is advocating bike commuting (and BWC) to others.
The hotel discounts are also better than expected. We didn't really look into it until the last time we re-upped. I asked for the hotel guide and discovered that we can get a 50% discount at our favorite place to stay when visiting my inlaws (about 20 nights a year- so the discount would amount to about $500 a year for us). Still, I didn't use it last time, becuase we've gotten to know the owner and I feel awkward about now pulling out the discount card. Maybe we'll use it and get a fancier room next time.
Heather S.'s keywords: bicycle, bike, assistance, travel, resource, car, hotel, booking
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