Comments on Kimberly's review of Clothing and Hats
Misfilled order, never refunded returned item
While I agree with the other reviewers that their product is great and fashion forward, unfortunately they've had some lapses in the customer service department. We ordered an item very specifically described and yet received an item not nearly sized as described. Told us to return for a refund, and yet have never refunded nor even acknowledged phone or email queries in follow-up. Package was tracked so it was received. Too bad their customer service isn't as irie as their goods.
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