Comments on Lisa L.'s review of EcoHome Improvement

2 star rating September 29, 2007 Lisa L.
2 reviews
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Just ok--Totally overrated customer service!

This place is mediocre at best. It seems that the owners are not really that up to date on or informed on sustainability. Nor are their customer service skills very commendable. I have asked specific questions, to which they give generic, nonspecific answers. I personally believe that for these business owners, sustainability is not a passion. They carry some great high end products, counter tops, flooring, etc., but they do not seem to know much about sustainability aside from the products they carry, and I don't think they even know as much about them as they should know. They have also given really uninformed answers about other green products (windows) and the "paint bar" concept is complete hype, go, see for yourself. I have given this place a shot several times, but have been disappointed every time. I would (and have) support their business if there are no others alternatives, otherwise I would look for other businesses more deserving of my dollars.

Lisa L.'s keywords: Berkeley paint home improvement, interior designers, eco friendly home products, flooring, kitchen

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