Comments on Jason's review of The Wooden Duck
Description: Manufactures new pieces of furniture from recycled woods.
Beware of iffy craftsmanship
Bought a beautiful French lacquered table made of recycled wood (yes!), paid $70 for delivery and it arrived with an ugly split between two of the tabletop boards. The delivery company blamed WD, and WD blamed the delivery company. WD insisted that I pay $70 to have the delivery company swap out the table for an undamaged one! They in essence blamed me for the split, not their craftsmanship, making me pay for their mistake. A $1k table should survive a delivery, and if not, WD should make it right. They didn't. Exercise caution when working with them and their delivery service. You might just get stuck in the middle with no recourse.
Jason's keywords: Wooden Duck, delivery, customer service, defective table
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