Jennifer J.'s  Profile

Slow, Slow, Slow!!!

This company is not at all interested in GOOD customer service. I ordered a compost bin 4 weeks ago, learned after the purchase that I paid $8 shipping for a $19 product and it still hasn't shipped from the warehouse (despite 2 emails that have said it's on its way!). I used the online complaint form and never received a response, and I called customer service to cancel the order, but they are not willing to help in any way. If you order from them, expect to wait a LONG time and do not trust their emails.

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