Animal Wellness Center

Jessenia C.
1 review
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Shady Business

I got my puggle from Canine Corral and took him to the vet the store worked with since it was suppose to be a 'free' visit. The vet was fine, asked me if I planned to fix teh dog and said he wanted him back for another booster the front desk would set me up. I went the front desk, they asked me when I could come backand rang me up for $134 I gave them the next date I was available and they printed out an invoice. I asked how much the procedure would cost and they said 350. I told them I would be taking him somewhere else for that. The woman said I wouldn't need to bring himbackso soon and rescheduled him for the following week. I asked her what the deposit was for, she said it was for the neutering but that I can just use it towards my next visit. In the meantime I decided it was not worth driving 45 min to take to this place. So I found an amazing place in Sayville and called to cancel my appointment at Animal Wellness ctr. When I asked them about my credit there, they said that they would call me back since I had used my care credit account. A few days go by, I called again, they said I would need to speak to the office manager and she would call me back. A few more days go by and I call again, finally speak with the office manager. Not only was she rude but tried to say I was lying that no one documented my credit. I told her that I had my pups chart faxed to me earlier since I wanted a complete record for him at the new place and they noted in the chart that I was suppose to get a credit. She said that there was nothing she could do, especially since I was not planning to return. The supplements they had me giving him were too much. The one for the healthy coat was too big and would go bad before I was half way through and it was not necessary to give him three different kinds of supplements. Watch out for the over pricing and over selling.