Related Pages: Green your Home, lighting
GREENCulture, Inc
www.greenculture.com
Description: Offers eco-friendly furniture, lighting, gardening, solar/energy savers, pest control, rugs, fabrics and house ware products.
Category:
Green your Home
Keywords:
lighting, composters, pets, water conservation, Green Culture
Reviews of GREENCulture, Inc
Do Not Shop Here
I placed an order on a Sunday morning. They sent me the shipping costs and I IMMEDIATELY sent three emails telling them to cancel the order. THEIR SHIPPING COSTS ARE INFLATED. Actually, it is against the law to inflate shipping costs to increase profit. However, it appears that they get away with it by calling it Shipping and HANDLING. I should have known better really. If they inventory their product appropriately with dimensions and weight then you should get an instant shipping calculation.
I sent more emails on Monday canceling the order. They ignored all my emails and shipped on Tuesday.
I believe that the person who mentions "deceptive practices" could put the deceptive shipping practices in that category.
Kimberly C.'s keywords: Shipping Greenculture
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Slow, Slow, Slow!!!
This company is not at all interested in GOOD customer service. I ordered a compost bin 4 weeks ago, learned after the purchase that I paid $8 shipping for a $19 product and it still hasn't shipped from the warehouse (despite 2 emails that have said it's on its way!). I used the online complaint form and never received a response, and I called customer service to cancel the order, but they are not willing to help in any way. If you order from them, expect to wait a LONG time and do not trust their emails.
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WARNING!
deceptive practices...stay away from them!
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Worms
I was not happy with the fact that they sent the worms in horribly cold January weather without any insulation. The woman at the custom service center stated that I should have known that that if I order worms in January, that they could die. I felt this was a poor response and told her so stating that I was new to worm composting and would expect the vendor, who is hopefully more knowledgeable about what is being sold, to ship it in a responsible way. Thats about it. I did not seek any sort of refund. Many of the worms did survive but I felt it was a poor attitude for the representative to have. I felt badly for the worms.
Amy L.'s keywords: vermiculture, compost
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User Comments:
Chris J. says:
Do you have any more details about this company's deceptive practices? Such a brief review isn't very helpful for other people to understand if/why we shouldn't give them our business. more »