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LifeKind is Terrible
I ordered a latex bed from LifeKind. The sales staff talks it up like they are your best friend but it is only a sales job. I told the lady (Sylvia) that I had a low profile bed, so she recommended I get a 3.5 inch support foundation. After paying the mattress cost $3000 and delivery ($600) and I get it and the combined height of the foundation and the mattress is only 10.5 inches. She didn't tell me the mattress was only 7 inches. In addition, the bed was so firm that I couldn't sleep on my side or it would hurt my shoulder. I call her up and say that I would like to exchane the mattress. She say everything in the book to try to get me to keep it as they didn't want to do the return even though they say they will within 90 days. She keeps going on that I should just change the foundation to a box spring to solve the problem. Of course, this is the least costly option for them but it would still cost me another $600 in shipping. Then I say I want to exchange the foundation for an 8 inch size, and she says that isn't a comfort exchange but a prefernce exchange. I tell her if she had told me in the first place how small in height the mattress was I wouldn't have to exchange the foundation. She then says sorry but I will have to buy another foundation. With the shipping that would be another $1200 bucks after already being down $3600.
In all, the bed is horribly uncomfortable and once they have a sale they try everything to try to convince you not to do a comfort return. The shipping they charge is also rediculous. Going forward, I will use the natural bed store as I placed an order for my son's bed through them. Their service is much better, and the bed much more comfortable. In addition, they offer free shipping compared to the $6-800 LifeKind charges. LifeKind is a total joke, there are much better options out there. Take it from someone who got taken by them.
Trevor's keywords: LifeKind, Life Kind, Organic Mattress
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lifkind is wonderful
my mattress will be delivered tomorrow and i couldn't
WWWWWWWWWWWWWWWWWWWWWWW
be more excited. the staff at lifekind are absolutely magnificent - i spoke with sylvia and she was helpful, friendly and very knowledgeable about their products. they are a wonderful sustainable business, as well. most of the materials used in their mattresses are locally produced and if not, are fair trade. their manufacturing plant is free of all chemicals and contaminants. if you are in the market for an organic mattress, i would highly recommend this company!! lifekind.com
Elise's keywords: mattress, bedding, lifekind, sids, sleep, asthma
1 of 2 people thought this review was helpful.
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Chemical-Free Sleeping at its best - LifeKind Bedding
The typical mattress and boxspring is soaked in a strange brew of fire retardant chemicals, formaldehyde, and other toxic glues, stains, and coatings. These chemicals off-gas for up to 10 years! Many of these chemicals have been linked to all sorts of health disorders. Most disturbing, is that there is a growing body of evidence that SIDS (sudden infant death syndrome) is linked to this chemical off-gassing in baby mattresses...which could be one reason why doctors recommend that parents flip babies over on their backs in their cribs (so they are not face down into the mattresses breathing the chemical gas) when they sleep. I always recommend to my friends with new babies and small children to purchase an organic mattress. I purchased a Lifekind natural latex bed (made from organic rubber tree plants). This bed forms to your body, and dust mites can't survive in the mattress! Lifekind is the best, I researched them all...and the people there are incredibly knowledgeable and friendly.
James' keywords: organic bed, mattress
3 of 3 people thought this review was helpful.
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This is the greatest mattress i have ever slept on.
It was the only product with any certifications, and the phone personnel were very professional. I did a great deal of shopping before making this purchase and i could not be more pleased.
John's keywords: organic mattress, bedding
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User Comments:
Grant K. says:
This person has never slept on or even seen a LifeKind mattress in person yet they wrote a review of the product? That makes no sense. more »