Chico » Environment and Society » Transportation
Dealers, specializes in mid-range priced bikes.
Address map 800 Main StWhen I got to town, everyone told me this was the shop to use. I know a little about bikes but the guy behind the counter had to make sure he was the smart one. OK little buddy, whatever you say. I mean, if you gota make sure you're the smart one, go for it , by yourself - Good riddance Pullins, there's plenty of shops around. Kick us back some info Chris B., Where did you end up going for courteous workers.
Steve has owned Pullins for decades and has succeeded in a town filled with bike shops because he offers great service, knowledge, bikes, and a great place to work for his employees.
When I tried to get my bike fixed here I received horrible customer service. The young man who was "helping" me was condescending, rude and treated me like I was bothering him. When I pointed this out to the owner, he too was disrespectful and told me that he backed his employees 100%; that it must be me who was being difficult.
I was stunned, I have never been called difficult (except by my wife) in my life! I was just trying to get my bike fixed. I will never return to Pullins again, ever.
Chris' keywords: Pullins Cyclery chico bikes shops Pullins bike shop Pullins Chico bike outdoor
1 of 1 people thought this review was helpful.
Pullin's is a family own business that's been in continuous operation since 1918. Steve O'Brien have taken patient care to restore bikes from the 1940's to the present. I work at a Natural Food store across the street and if I take my bike in the morning it's often done by lunchtime. Steve is also knowledgeable of local bike trails and routes and has a bike to fit anyones ambition or skill level. Kevin Durkin
Kevin's keywords: Bikes
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User Comments:
Molly A. says:
Maybe you were...? Perhaps your wife could shed some light. Steve is not a disrespectful person who does back his employees and community 100%. If you don't return to Pullins, it's your loss. For those of you reading... more »